Support

Find all the help you need

4 Articles

Projects

  • What is a Project Team?

  • How to invite people into a Project Team

  • What are Project Team Project Roles?

  • What are the Project Team Access options?

6 Articles

Workstations

  • What is Workstations?

  • Workstations quick start

  • What is Direct to Storage?

  • Direct to Storage quick start

  • How do I get a file/folder upload notification?

12 Articles

Dailies

  • Live watermarking

  • What is Dailies?

  • Uploading dailies

  • Static watermarking

  • How to customize a static watermark

9 Articles

Review

  • What is a review team?

  • How do I upload review files?

  • Previewing review files

  • How do I create a public link?

  • What is Review?

9 Articles

Stream

  • What is Stream?

  • How to create a conference

  • What is a Room?

  • How to live stream in a conference

  • How to stream a review file in a conference

2 Articles

Transcription

  • What is Transcription?

  • Transcription quick start

1 Articles

Desktop App

  • Desktop app & watch folders

16 Articles

General FAQs

  • Managed Downloads

  • Sign Up

  • Recovery email

  • Live watermarking

  • Free trial

5 Articles

Downloads

  • Live Stream NLE PlugIn installer for Mac – Adobe Premiere

  • Live Stream NLE PlugIn installer for Windows – Avid MC & Adobe Premiere compatible

  • Desktop app installer for Windows

  • Desktop app installer for Mac (Intel)

  • desktop app installer for Mac (ARM)

Support

Get in touch

Submit your details and a member of the team will be in touch asap.